Tips on Finding a Reputable Artificial Grass Retailer

Are you on the hunt for a reputable artificial grass retailer? It might be harder than you think. As more companies enter this relatively new industry, finding a legitimate company that offers quality products and great customer service is becoming increasingly rare. In fact, the sea of low-quality products, poor services, and zero technical support is a vast one. But it’s not impossible. There are many reputable synthetic grass retailers on the market, including many that offer artificial grass at wholesale prices. To help you on your journey, here are three tips on finding a reputable artificial grass retailer.

Quality Artificial Grass

Quality Artificial Grass

Consider Customer Service

While searching for quality fake grass, it might be easy to overlook the quality of customer service provided by a company. However, finding a company with outstanding customer service can significantly enhance your shopping experience and provide you with the support you need. Instead of relying on reviews or even word of mouth, test the customer service on your own. Look for a company that is easy to reach, which means they are available via phone and email when you need them. Make sure the staff is informative and takes the time to answer your questions. If you’re not able to reach the company or talk to someone who knows their products, it’s time to search for a different retailer of synthetic lawns.

Synthetic Lawn with Fake Grass

Synthetic Lawn with Fake Grass

Visit a Service Location

A great way to get familiar with a company is to visit them in person. If possible, search for a service center near you and show up. Visiting a service location will allow you to meet staff members and inspect the products in person. It’s also a great way to discover whether the company is truly everything they say they are on their website. If the company doesn’t have a service location or retail shop, consider requesting a sample in the mail before you invest your time and money into purchasing fake grass.

Lawn with Artificial Grass

Lawn with Artificial Grass

Get Next Day Service

What’s more convenient than next-day service? Yet many synthetic turf companies take weeks to send out orders. Why? Unfortunately, many synthetic turf companies operate from abroad, which means shipping times are extended and shipping costs are expensive. To ensure that you don’t fall behind on your project goals and timeline, look for a company that offers next-day service. It might require searching for an American company that has a manufacturing facility in the states or a service center near you.

Artificial Turf Supply Commercial & Residential Division provides a wide selection of synthetic grass products, including artificial lawn solutions for homeowners and businesses.

Written by Artificial Turf Supply Commercial and Residential Division