How to Give Customers a Good First Impression of Your Business
There are a number of ways to give customers and clients a good first impression of your business when they come to meet you at your company offices, many of which are incredibly simple (and in most cases, inexpensive) to put in place, but they can make a world of difference from your customer’s point of view.
You’ll often find in business that it is, indeed, these simple, cheap solutions that make the greatest impact when it come to your bottom line, and this couldn’t be more true than when it comes to the very offices in which you work from. Four ways that have been singled out as being particularly effective at giving customers and clients a good first impression of your business are:
1) Investing in Greenery
Whether you’re operating from your own personal office location or you work from a serviced workspace among others (see below), you can never have too much greenery in a work environment (as well as a home environment), and with there being two main advantages to you placing plants around your office, namely:
1. They look great, and can help to bring a splash of colour to your workspace.
2. They produce oxygen while removing toxins from the air, which will not only improve your and your employees focus, it will make any visiting customers feel better and more alert.
2) Operating from an Impressive Place of Work
Now, if you’ve not been in business for long, or indeed you’ve forever been a small company, owning your own large impressive offices may be a dream that you’re going to have to put off for another day.
With that said, it’s still possible for you to operate from a very impressive place of work when you simply hire the office space you’ll need to work from, rather than renting out a whole building. In recent years serviced offices in central London have become very popular among both small business owners and contractors, as they have allowed them to create a very good impression with visiting customers and clients, while at the same time keeping their monthly rent at a very reasonable level.
3) Always Having Meeting Rooms Available
If you do choose to work from one of these serviced workspaces, one thing you’re going to have to ensure is that you have constant access to meeting rooms within this workspace as and when you need them, as this is something your customers will expect from an efficient, professional company such as yourself.
There is usually an extra charge to use these meeting rooms, and this charge will be increased if you allow yourself the option to use them on a whim – but many would agree that that is a price well worth paying.
4) Having a Receptionist on Hand
If you’re not yet ready to grow your business with numerous different staff members and you’re currently working from one of the serviced spaces working above, you can add on a receptionist service as part of your rental package that will allow them to take messages for you, as well as greet customers and clients when they arrive in reception.
Having a receptionist call through to your desk when your customers arrive will create a great first impression on their part.
In conclusion, there are a number of ways to give customers and clients a good first impression of your business when they come to meet you at your company offices, many of which are incredibly simple (and in most cases, inexpensive) to put in place, but they can make a world of difference from your customer’s point of view.